Contracts are for 1 year minimum. We offer a 30 day grace period to cancel the contract without any fee or penalty whatsoever.
No. Our renderings are for simulation purposes only and serve to show the difference a little bit of hair can make to someone's overall appearance. They are not a guarantee of the final result. We present a variety of renderings so that the patient can get a sense of the range of possibilities, and does not expect any single specific outcome.
All patients are presented with a disclaimer when they view renderings through our service. We also generate a range of renderings and inform patients that their results will lie somewhere between where they are today, and one of the renderings.
We welcome such comparisons and have done them with patients while respecting their privacy. However, it's important to note that our software is a sales tool rather than a clinical prediction tool. We provide each patient a range of possible outcomes. We cannot guarantee that patients will look exactly as depicted in the renderings after a hair transplant, because physiological factors can cause results to vary.
Patient data is not shared with any 3rd parties for any reason. You may enable the option to automatically delete patient data on a rolling basis. It is worth noting that HIPAA does not apply as hair transplants are not considered medical procedures.
Yes! White labeling is available for customers on the unlimited plan. Please contact us for more information.
Yes! See press kit.
Yes!