Privacy Policy

What data is being collected?

We collect the following data (“Personal Information”):

• E-mail
• Your uploaded photos
• Your AI generated photos
• Payment information
• Errors that occur when you use Hairgen.ai are collected and sent to us along with your e-mail (if you've provided it). Errors contain only the relevant contextual information to find and fix the bug that may have occurred.
• When certain actions are taken within the context of Hairgen.ai. This includes but is not limited to:
  • Mouse clicks.
  • Keyboard events.

What happens in the event of a change of ownership?

If Hairgen.ai is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy if you have not unsubscribed to our communications.

Who is collecting the data?

We only take in the minimum data we need to improve Hairgen.ai. Your data may be transferred to a new owner in case of a change of ownership of Hairgen.ai itself (see above).

How will the data be used?

To process your payment(s).

We use your e-mail (if provided) to determine if bugs and or commands are occurring in aggregate among many users. We use your photos and AI generated photos to make Hairgen.ai better, retrain AI models, and for promotional purposes if you have specifically opted into any such program. We may potentially use your e-mail for marketing purposes, although we've not done this yet. You may unsubscribe from our marketing e-mails at any time, although it’s unlikely that you’ll need to because we're wary of marketing e-mails.

How long will the data be stored for?

If you complete an order, your generated photos are removed from our servers:

• 7 days after we've sent them to you.
• Immediately upon request (via a button in your dashboard).

If you do not complete your order, your uploaded photos are removed from our servers:

• 30 days after uploading.

The actions you take on Hairgen.ai are stored for up to 365 days.

We keep your e-mail on file indefinitely. You can send us an e-mail anytime at [email protected] to irreversibly erase your account. You will receive confirmation from us to proceed with the process.

Personal Data Security

Hairgen.ai uses cloud services and data processors on secure servers provided by an organization certified under both the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks and thereby guarantees an appropriate standard of data protection from unauthorized access and operates to an appropriate standard of data security.

All data is accessed via secure connections.

In spite of our efforts to establish a secure environment for the website, related products and services, you should be aware that no information is completely secure on the internet. Therefore, you should always take the necessary safeguards on your own equipment.

Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

Cookies are used when you visit our website (https://www.hairgen.ai).

We use a combination of session cookies and persistent cookies in order to track how you use and experience our website, build anonymous statistical data about how our website is performing, and to power the personalization of website content to you.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.